We ( Ideal Cloud & AI software Consulting ) are a leading Cloud and AI consulting company in North America, providing Research, Consulting, Design, Development and implementation services in the following areas.

Cloud Consulting ( CCaaS, UCaaS, PaaS, SaaS)
CX/EX - Customer & Employee Engagement
Automation & Bots ( Generative AI, Conversational AI)
Smart Assist & Conversational Intelligence
DX- Digital Transformation.
Cloud Cyber Security

We have been assisting our clients in their Cloud & Digital Journey since 2019.

Our Services

Research Cloud & AI Solutions (Quantitative, Qualitative, Comparative)
Consulting, Implementation & Support
Design, Development & Integration.

Our Vision

Become a trusted advisor for Cloud transformation, improve Customer experience ( CX) and employee experience ( EX) through Cloud, AI & Digital Transformation (DX).

We help businesses improve the following core areas.

Customer Happiness
Customer Experience
Employee Satisfaction
Lowering Costs.
Automate Operations.
Increase Brand Value
Maximise profits.

We offer tailored solutions for all industry sectors (Retail, Health, IT, Manufacturing, Banking & Finance, SMEs to Large enterprises)

- cloud contact center
- CCaaS
- bot development
- AI
- IVR self services omnichannel
- Cloud & AI Consulting
- CCaaS
- UCaaS
- Design and Implementation
- Research Study
- Ideal Software LLC

Our Top Technology Partners

Ideal - Cloud & AI Software Consulting

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